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Privacy Policy

Effective Date: 2025-04-15

Welcome to ZapBiz. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our website and services.

1. Information We Collect

  • User-provided data: When you sign up, we may collect your name, email, phone number, and Google account information.
  • Google Business data: With your consent, we access your business profile, including reviews and locations.
  • WhatsApp contact data: To send you notifications, we store your WhatsApp number and message history relevant to reviews.

2. How We Use Your Data

  • To fetch and notify you of new Google reviews
  • To allow you to respond to reviews via WhatsApp
  • To provide customer support
  • To improve our product and user experience

3. Sharing and Disclosure

We never sell your data. We may share data with:

  • Service providers (e.g., messaging APIs)
  • Legal authorities, if required by law

4. Data Retention

We store your data as long as your account is active or as needed to provide services.

5. Your Rights

You can request access, updates, or deletion of your data by contacting us at [email protected].

6. Security

We use encryption and best practices to protect your data, but no system is 100% secure.

7. Changes to This Policy

We may update this policy from time to time. We'll notify you of any major changes.

8. Contact

If you have questions, contact us at [email protected]